Analytics gives important insights into who is using an app and how engaged they are with that app to help you make informed decisions on how to drive more downloads and increase retention.
Analytics can be added to any existing app by simply downloading an SDK and following the documentation to quickly and easily integrate this into the app project.
Once you have updated the app, the SDK will automatically send analytics data back to Kumulos. When we have received this data, the Analytics Dashboard will be enabled.
The Analytics Dashboard contains five tabs:
The Audience tab shows who is using the app, where they are located, as well as the device, operating system and version of the app they are using. If you have enabled Push Notifications it will also show how many users have subscribed to receive push notifications.
The Engagement tab shows - for the last 30 days, 60 days, 120 days, 6 months, or 12 months - how many users are actively using the app, where these active users are located as well which devices, operating systems and versions of the app they are using. If you have enabled Push Notifications it will also show how many push notifications have been sent and opened.
The Retention tab shows how well you are retaining users in the 7 or 30 day period after they installed the app or were actively using the app. Users are grouped into cohorts of date they installed the app or were actively using the app, country or platform allowing you to see how retention varies between cohorts.
If you have used the App Build Mobile Backend-as-a-Service (MBaaS) feature in Kumulos, to store and host data and content for the app, then the Performance tab will show how this is performing, including volume of API calls, average response time and volume of data stored by the app.
If you have applied your own branding to your console, then your Analytics Dashboard will also contain your logo and colors. This is what your clients will see if you then enable the Client Portal to give them read-only access to the analytics you can now provide for their apps.