Kumulos can integrate with Slack, Trello and Jira so your team can be immediately notified when new crashes occur, and then track the development and testing of the fix in the existing tools you are already using to manage your development process.

Slack

You can configure Kumulos to send a notification to a Slack when a new issue is raised by adding an Incoming Webhook as follows.

Create Incoming Webhook in Slack

Visit the Slack App Directory and search for "Incoming Webhooks"

Slack App Directory

Select the channel you wish to receive the notifications for this app or create a new channel and then click "Add Incoming Webhooks integration"

Add Incoming Webhook

Scroll down to view webhook settings and copy the URL to the clipboard.

You can also give the webhook a description, a friendly name and customize the icon. Once you are happy with the preview of the message as shown, click "Save Settings".

Webhook Settings

You should see a message in the slack channel that a new integration has been added.

Slack channel

Configure Webhook URL in Kumulos

Click on the app and then select Crash in the left hand menu to open the Crash Dashboard for that app. Click on the settings cog next to Slack in Integrations on the right and paste in the Webhook URL copied from Slack earlier.

Webhook URL

Click "Configure" and you should see that Slack integration is now configured.

Slack integration configured

Now, when a new issue occurs, your team will be immediately notified in Slack.

Slack notification

To ensure you are notified of the issues that require your attention, Kumulos will only notify you when a new issue is raised or when an issue you previously fixed reoccurs. Kumulos will not notify you when there is another occurrence of an issue you already know about and are working on as this could be noisy depending on the size of your install base.

Trello

Once you have been notified of a new crash, you can create a card in Trello to track the fix.

Click on the app, expand Crash in the left hand menu and select "Issues". Click on the new issue and from the context menu for an issue, select "Create Trello Card"

Select issue

This will open a new browser window prompting you to login to Trello if not already logged in.

Enter an optional description for the card and then select the board where you want to add the card.

Select board

Finally, select the column where the list is to be added.

Select list

A card will be created in Trello with the title of the issue from Kumulos.

Card Added

You can either click on the link to the card to see it in Trello or, when viewing the issue in Kumulos, you can click "View on Trello".

View on Trello

The card in Trello will contain a link back to the issue in Kumulos, so your team can access all of the stack traces and logs they need to implement a fix.

Card on Trello

Don't forget to update the status of the issue in Kumulos when a fix for the crash is in progress and again once you are satisfied that the crash has indeed been fixed.

Next time there is a new crash of this app and you want to create a card in Trello, Kumulos will remember the board and list you selected previously, meaning you only need to give the card an optional description. However, you can easily select a different list or board if required.

Create another card

Jira

Once you have been notified of a new crash, you can create an issue in Jira to track the fix.

Please note that this integration is for Atlassian Cloud Jira only and not self-hosted Jira.

Configure Jira Credentials

Click on the app and then select Crash in the left hand menu to open the Crash Dashboard for that app. Click on the settings cog next to Jira in Integrations on the right.

Enter the URL of the project in which you want issues created. This is normally of the form:

https://<INSTANCE>.atlassian.net/projects/<KEY>

Then enter the username and password of a user that can create issues. These credentials will be encrypted and Kumulos will never reveal your password.

Jira configuration

Click "Configure" and you should see that Jira integration is now configured.

Jira integration configured

Create issue in Jira

When you want to create an issue in Jira, expand Crash in the left hand menu and select "Issues". Click on the new issue and from the context menu for an issue, select "Create JIRA Issue"

Create issue

Once the issue has been created, you can click "View in JIRA".

View in Jira

The issue in Jira will contain a link back to the issue in Kumulos, so your team can access all of the stack traces and logs they need to implement a fix.

Jira issue

Don't forget to update the status of the issue in Kumulos when a fix for the crash is in progress and again once you are satisfied that the crash has indeed been fixed.